Use Credit Balance to Make a Payment for an Internal Registration

If any part of a customer registration payment is refunded to the account balance, these funds can be internally reallocated to another registration instead of being refunded to the customer. Use the steps below:

1. Complete Internal Registration 
2. On Review order and check out page, choose Custom amount
3. Enter amount of credit balance in box

• Note: If amount owed is less than full credit balance, enter amount owed. Remainder will stay in credit balance.

4. ​​Check box for Use customer's available credit balance
5. Click Complete order

For help completing an Internal Registration, follow these steps: Completing an Internal Registration