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Set up a Supplemental Form Reminder Email

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Article Number 000027005
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Setting-up-a-Supplemental-Form-Email-Reminder

Content Details

Supplemental forms are completed by customers after registration and accessed through their online accounts. You can configure automatic reminder emails to ensure customers complete supplemental forms by a specific due date or before a session begins. 

To set up supplemental form reminder emails:
  1. On home page, click Setup under Season name
  2. Select Registration Forms
  3. Under Automatic email reminders, check the box Automatically email customers a reminder to complete forms before their first session
  4. Input Delivery date
  5. Select Customize email reminder
  6. Customize the text to be sent to customers
    • Note: The message must be under 1000 characters
  7. Click Save
  8. Click Save and continue
Note: Supplemental form reminder emails can also be sent to participants manually. Please see the article Email Participants from the Supplemental Forms Tab
Note: Supplemental form reminder email header will display your organization logo, which can be configured on the Organization Branding page under Advanced Settings, for details please visit Display Organization Logo in Supplemental Form Reminder Emails