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View and Export the Failed Installment Payment Report

Document Details

Article Number 000037121
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Viewing-and-Exporting-the-Failed-Payment-Report

Content Details

The Failed Installment Payment Report shows the following details for a certain time period:
To access Failed Installment Payment Report:
  1. Click Finance tab
  2. Click Reports
  3. Select Failed Installment Payment Report
  4. Select Time period
  5. Click Update
  6.  (Optional) Click Group By drop down to group orders by Customer name, Season or Payment method
  7. Click Export to download an Excel file to your computer