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Allow Registration Outside Age or Grade Restrictions

Document Details

Article Number 000030827
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Register-for-Multiple-Seasons-with-Different-Age-Grade-Restrictions

Content Details

In some cases, you may need to register a participant outside the defined age or grade restrictions. This can be done either by allowing online registration or by completing an internal registration. The internal method is recommended because it ensures that only the specific participant in question is registered outside the restriction.

To allow online registration:
  1. Change Age or Grade range in Session setup to allow participant to register using the article Set Session Restrictions
  2. After participant is registered, immediately change range back to original setting
For internal registration:
  1. From home page, under Actions menu, click Register someone
  2. Choose season and Continue
  3. Enter First name, Last name, and Date of birth (if known) and Search
  4. If account already exists, under Exact matches click Register
  5. If account does not exist, click Create a new record
  6. ​​Check Show ineligible sessions
  7. Choose session, tuition, any applicable session options and Continue
  8. Fill out form questions and Continue
    • Note: If existing account was chosen, previously answered questions will pre-fill
  9. Input Payment amount, Payment information, Payer information, and Complete order