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Transfer Participant Into Ineligible Session

Document Details

Article Number 000031272
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Transfer-to-Ineligible-Session

Content Details

Some sessions may not appear in the Sessions list during a transfer if the participant does not meet age, grade, or gender requirements, or if the session is already at capacity. You can bypass these restrictions and transfer the participant into an ineligible session by following the steps below.
  1. From family's account page, click Order number of session to transfer
  2. Click Actions drop down menu
  3. Choose Transfer
  4. Under Sessions list, check box for Show ineligible sessions
  5. Check box for desired session
    • Note: If session options are available, they must be selected again because they do not move with the transfer
    • ​​Note: A transfer fee can be charged by entering the desired amount in the Charge a transfer fee box.
  6. ​Click Continue to review screen
  7. After reviewing transfer, click Submit