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Edit Confirmation Email Subject Line

Document Details

Article Number 000023990
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/edit-subject-line-1391533786196

Content Details

The default subject line for automated registration confirmation emails is "{Participant}'s registration confirmation for {season}" and automatically populates with the correct participant and season names when sent.

To change subject line:

  1. At homepage, click Setup under desired Season
  2. Click Confirmation email at the right side
  3. Click Customize button
  4. Edit Subject of the confirmation email
  5. Click Save and continue
Note: The {Participant}, {season} merge fields in the subject line are hard-coded and cannot be replaced with other merge fields. 
Note: Certain keywords should not be used in the subject line as they can interfere with the email delivery. Please see the article Emails Sent But Never Opened for a complete list of these keywords.