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Waitlist Behavior: When registered participant cancelled and no participants on Waitlist

Document Details

Article Number 000031921
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Waitlist-Behavior-No-Registrants-in-Waitlist

Content Details

If a waitlist is configured for a session that has reached maximum capacity, customers will only see the option to join the waitlist. If a registered participant cancels and there are currently no participants waiting on the waitlist, the session becomes available for regular registration again.
  • Note: If the capacity is changed after reaching the original maximum participants, the waitlist may still trigger regardless