[Print]

Approve Pending Refund

Document Details

Article Number 000044858
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Approve-Pending-Refund

Content Details

Refunds need to be approved before funds will be returned to member's Credit Card account. Please follow the steps below to approve pending refund requests:
  1. Login Membership Manager at https://membership.active.com
  2. Click on People
  3. Click on Refund approval on the right 
  4. Select desired records found
  5. Click on Approve selected to complete refund; Or select Decline selected to cancel refund