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Event Not Searchable by Location

Document Details

Article Number 000030987
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Event-Not-Searchable-by-Location

Content Details

Addresses must be formatted correctly for races to be assigned the correct location. If searches by location are not displaying your event, do the followings:
 
1. Ensure that address is a full street address within setup, Event Details
a. Include number, street
2. To ensure format is acceptable, search Mapquest.com and copy format listed there
  • Note: Changes made to address may take up to 24 hours to take effect - address is correct when map on your ACTIVE.com listing displays correctly. Use the following article to change event location: Edit Event Location