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Block refunds of orders with chargebacks

Document Details

Article Number 000146165
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Block-refunds-of-orders-with-chargebacks

Content Details

To protect you from double refunding orders or registrations where the cardholder has requested a chargeback, you are now blocked from refunding orders or registrations with chargebacks: 
  • On the order page, the Actions > Cancel and Apply credit links are disabled:
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  • On the registration view page, the Actions button is disabled:
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