Note: A self-registration team can only be removed by Event Director from the admin user interface, participants (team captain and team members) are not able to remove a self-registration team.
Note: Removing a team forces all registered team members to become individual participants
- Click event name under Your events on Organization Dashboard (HOME)
- Click Teams
- Check box next to team name, click Remove team
- Note: Teams cannot be removed if registered under Group Registration price type
- Note: Registrant(s) who registered in price categories which require participants to create a team or join a team should be transferred to other categories or assigned to another team after this team is removed - refer to steps in Assign Participants to Team after Registration article
- Note: If prepaid invitations exist, you may optionally refund team captain in step 5
- Note: If all team members are mean to be moved to another team, please refer to Merge Teams
- Click Continue
- (Optional) Choose to refund Team creation fee or Prepaid team slots
- Click Next