Set Inventory Limit for Merchandise or Additional Purchases Products

Document Details

	Article Number	000039335
	Article Type	Article}
	Article Link	https://support.activenetwork.com/endurance/articles/en_US/Article/Additional-Purchases-Set-Inventory-Limit

Content Details

An inventory limit can be pre-configured in event setup to avoid merchandise items to be over sold. Please follow instructions below to set inventory limit:

Log in to ACTIVE Works with Existing ACTIVE Passport Account
Open your desired event
Click Setup
Click Additional purchases under Event setup
Click Edit
Find desired product to edit > Click pencil icon

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Under Item details, check one item > Click Edit
- Example: As shown below, we are trying to set an inventory limit for Included t-shirt - Small. In this step, check "Small" and click Edit

Within Edit item, enter a numeric value under Inventory

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Note: If the error message "The inventory amount must be larger than the sold-out amount" occurs when saving the update, this means the inventory of the item you are trying to set up is less than the sold-out amount of this item. For example, the sold-out amount for an item (e.g. Included t-shirt - Small) is 200 and you still have 24 available of this item, then the inventory you need to set up for this item is 224, instead of 24.

Click Apply > Apply > Save