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There are times after the event is completed, an event organizer would need to get their participants' contact address but failed to add this item on their Form Questions setup. Below are the steps on how they can get this information.

Note: This process requires the event director to go through each participant's order details hence, this is ideal if they only need to locate a few participants' information

1. From Organization Home page, click on the event name under Your events
2. Click PARTICIPANTS tab
3. Enter participant's name (or other details) in search box and then click Search
4. Click on participant name
5. Click on the order ID link

User-added image

6. Under Payment Information, click CONTACT INFORMATION link

User-added image

7. See details - Contact Information

Note: Please note that the name and information here may belong to the payer (not the participant) or the actual participant who paid for their own registration. If event directors need to know the exact contact address of the participant, they will need to directly reach out to the participant to get the information.

	Article Number	000103264
	Article Type	Article}
	Article Link	https://support.activenetwork.com/endurance/articles/en_US/Article/Locate-Participant-s-Contact-Address

Locate Participant/Payor's Contact Address

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