[Print]

Open Registration

Document Details

Article Number 000123442
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Open-Registration-2

Content Details

Below are instructions to activate online registration and optionally schedule custom registration open dates. You must activate registration to allow registrants to sign up for your event.
  1. Click HOME
  2. Choose event under Your events on Organization Dashboard (HOME)
  3. Click Setup tab
  4. Click Activation (on right beneath Event setup)
  5. Select Activate registration now or on a future date
  6. Check boxes next to categories and price types to edit
  7. Click Edit (top of category list)
    User-added image
  8. Adjust Start date/time and End date/time
    User-added image
    • Note: If you are scheduling registration close dates only and want to keep registration open until its close date, you can pick any date in the past as Start date/time here. 
  9. Click OK
  10. Click Save & continue
Note: If you have activated online registration but your event registration is still showing as closed on Active.com, or if people are receiving the message "The event you have requested is unavailable for registration at this time", see Registration Showing as Closed for troubleshooting steps.