New: Pre-paid Team Captain - Regain Pre-paid Link from Confirmed Registrations

Document Details

	Article Number	000179927
	Article Type	Article}
	Article Link	https://support.activenetwork.com/endurance/articles/en_US/Article/Pre-paid-Team-Captain-Regain-Pre-paid-Link-from-Confirmed-Registrations

Content Details

Pre-paid team captains can regain the pre-paid registration link by cancelling a pre-paid registration.

Note: this function is only available for Corporate team (hidden team). For how to create a corporate team, please check New: Pre-paid Team Captain - Create a Corporate Team

Sign-in to myevents.active.com with the account you used to register
Locate your registration
Go to Team center
Under TEAM MEMBERS, click the 3 dots icon beside the target team member and click Cancel registration
A notification pops up confirming if you want to cancel this registration and regain 1 pre-paid entry to your team.
Click Remove, and 1 pre-paid entry is regained which allow you to invite a new team member