Creating A Smaller URL For Your Event Listing
Below are instructions for creating a smaller URL for your event listing and registration links. Sometimes organizations want to tweet or provide a more customized or pretty link to their customers in...
Transfer Registration to Another Person
If the option is enabled in Enable Participant Self-edit options for MyEvents, participants will be allowed to transfer their registration to someone else. Note: Transfer Registration to Someone Else ...
Import Email Recipient List
With the new Premium Email Tool, you can not only send emails to the participants in the system, but also import a recipient list from your computer to send the emails.
Below are the steps to upload ...
Resend All Confirmation Emails
Below are steps to resend confirmation emails to all participants after Log in to ACTIVEWorks Endurance with Existing ACTIVE Passport Account. Select event name under Your Events Click Participants Cl...
2025 AWE Weekly ACH Payment Schedule
For organizations who are set up to receive remittance payments through Direct Deposit four times per month: Active issues ACH payments within 3 business days after the end of billing period Your bank...
2025 AWE Bi-Weekly ACH Payment Schedule
For organizations who are set up to receive remittance payments through Direct Deposit four times per month: Active issues ACH payments within 3 business days after the end of billing period Your bank...
2025 AWE Bi-Weekly Check Payment Schedule
For organizations who are set up to receive remittance payments four times per month by check: Active issues Check payments within 3 business days after the end of the billing period. Postal service d...
Apply Discount Codes To All Events
For organizations with Elite-tier package, they may use Global discount group to have a discount code worked for multiple events. If you don't have this option of Global discount, discount codes canno...
Run Failed Payment Report
The Failed Payment Report consist of orders that did not successfully go through for participants due to invalid banking info, insufficient funds, etc. When a participant checks out, our system waits ...
