Chance Entry (Ballot Entry)
Chance Entry or Ballot Entry is a registration feature that allows you to collect registrations and merchandise purchases now, then automatically charge later.
Payment information is securely collec...
Hide or Remove Additional Purchase from the Public
When event merchandises are no longer available for sale, please follow instructions below to hide it from the public: Log in to ACTIVE Works with Existing ACTIVE Passport Account On organization Home...
Release Notes - May 26, 2025
To inform customers of the extra fees and improve transparency of registration fees, your event team can now choose to display the extra fees on the public registration page by switching on the Includ...
Add Password to Registration Category
To only allow some specific people to register into the price type from online registration, you can set a registration password for the price type, only people who entered correct password can regist...
Publish Event to ACTIVE.com
Below are instructions to publish an event to ACTIVE.com: Log in to ACTIVE Works with Existing ACTIVE Passport Account From Organization Home page, click event name under Your Events Click Setup Clic...
Edit Registration Confirmation Email
Below are instructions to edit your event's registration confirmation email: Log in to ACTIVE Works with Existing ACTIVE Passport Account Click desired event name under Your events Click Setup Pro...
