Run Failed Payment Report
The Failed Payment Report consist of orders that did not successfully go through for participants due to invalid banking info, insufficient funds, etc. When a participant checks out, our system waits ...
View Referral Rebates On Reports
Referral Rebates (when enabled within the Premium level) will only appear on the downloadable Discounts and Revenue reports, as well as the Referral Summary Component on the Event Dashboard. On the Di...
2024 Remittance Schedule
2024 Remittance (Payment) Schedule
Check Check payments are issued within 3 days after the end of the period. Postal service delivery times vary between 1 - 9 days. Direct Deposit (ACH) ACH payment...
Run VIP Invitation Report
Please follow the instructions below to download the VIP invitations report: Log in to ACTIVE Works with Existing ACTIVE Passport Account Click target event name Click Reports tab Click VIP invitation...
Run the Event Activity Report
Agency users with the Event financial reports permission can follow the steps below to run an Event Activity Report: Log in to ACTIVEWorks Endurance with Existing ACTIVE Passport Account On home page,...
Export registration email list
Below are steps for how to create an email list of past participants using the registration report. This method can be used to create an email list for past and current participants. Log in to ACTIVE ...
Create Custom Registration Report
To run a custom registration report, follow the guide below: Under Your Events, click desired event name Click Reports Click Create under Custom Registration Reports Select Dates All (Default selecti...
Sharing Custom Reports
Event Directors can now share a custom report with stakeholders and allow them to download the report without logging into ACTIVE. Below are steps on how to share custom reports after logging in to AC...
Save a Custom Report
If you have Create Custom Registration Report and need to save this report for future use, you can: Check Save report to save your report in Custom Registration Reports list Note: By saving the repor...
Run Transfer Report
Event Directors can now view information on transferred registrants and their registration details over a selected time range. Below are instructions to download the Transfer report after logging into...
