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Below are some tips for the Total Distance and Total Time here: Total Distance and Total Time are the amount of all your completed workout data.  Total Distance and Total Time are formed automatically...

Below are instructions to terminate or turn off the auto-renewal of your ACTIVE Advantage premium membership after logging into ACTIVE.com. 1. In upper right-hand corner, hover over name and select A...

A waiver informs participants of potential risks associated with an activity. By signing the waiver, participants agree to assume responsibility for foreseen and unforeseen risks. All participants ove...

If you would like to stop receiving any or all of our newsletters including local events news, expert training tips & advice and latest discounts & offers, below are steps: Sign in https://www.active....

If you receive an "Please fix the following errors" during registration, please follow these steps: View error message at the top of the screen to identify which field(s) need to be fixed Note: The "P...

Below are instructions to add family members on Active.com account: 1. Navigate to http://www.active.com 2. Click Login in the upper right-hand corner 3. Enter your ACTIVE Passport username (Email a...

Below are steps to search and follow friends on Couch-to-5k/5k-to-10k: Open Couch-to-5k/5k-to-10k Tap Settings Click Sign In Fill active passport info Click Sign in Tap Community Tap Followers or Foll...

If the app does not show time or distance, please make sure that you have successfully log the workout. If you have successfully logged the workout but distance cannot show up, please confirm that the...

Unfortunately, Active.com is not authorized to give refunds on behalf of the Event Director, to transfer a paid registration to another event, nor to apply your registration fees to a different event....

To browse all meets, follow these steps: Tap Search box on home screen Enter keywords of desired meet Click Search Select meet   How can I browse all meets? track and field meet mobile, track & field