Please follow tips below to check settings if you are unable to hear audio cue:
For iPhone Users:
For iPhone Users:
- Turn up Device Alert Volume
- Go to device Settings > Sounds
- Slide Ringer and Alerts volume all the way to right
- Enable Device Notification
- Go to device Settings > Notifications
- Turn on Allow Notifications beside desired app
- Turn off Airplane Mode, Do not Disturb Mode and Silence Mode
- Go to device Settings > Airplane Mode and Do not Disturb Mode
- Turn off Airplane Mode and Do not Disturb Mode
- Turn up Trainer Volume
- Go to app Settings > Workout Options
- Click Trainer to select a trainer> Slide Trainer Volume all the way to right on 5K to 10K
For Android Users:
- Go to device settings
- Click Sounds and vibration
- Turn off Do not disturb
- Click Volume
- Click Connections
- Turn off Airplane mode
- Slide Notifications all the way to right
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- Go to app Settings > Workout Options
- Click Voice Volume
- Slide Voice Volume all the way to right