Once the POS integration feature is enabled, agency sessions that include merchandise items (including both active and completed sessions) are synchronized with the ACTIVE POS app. Agency users can use their CCM AUI login credentials to login to the ACTIVE POS app:
Synced sessions are listed on the ACTIVE POS app Select session screen. By default the current sessions are displayed, agency users must select a session before making any sales. Agency users can select a past session by tapping the Current events dropdown > Past events.
If a merchandise item has been sold in the ACTIVE POS app, then it CANNOT be deleted in CCM.
For more information on how to use the ACTIVE POS app, please refer to ACTIVE POS User Guide.
To view POS merchandise sales details, please refer to New: POS Merchandise Sales Report.