[Print]

Register Participant from Waitlist After Spots Become Available

Document Details

Article Number 000024054
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Register-Participant-from-Waitlist-After-Spots-Become-Available

Content Details

When a session is full, participants can join the waitlist. If a spot becomes available, you can register a participant from the waitlist by following the steps below.

  1. At homepage, click Sessions under desired season name
  2. Select desired Session
  3. Click number of Waitlist registrations
  4. Click Participant's name 
  5. Next to session name, select Register from waitlist in Actions drop-down menu 
  6. Select tuition
  7. (Optional) Select Edit > Manually adjust price to edit tuition amount
  8. (Optional) Select Form questions tab to input registration information
  9. Click Continue to review screen
  10. (Optional) Click Add other discount to apply an internal discount on the order
  11. (Optional) Select Add a payment to input payment information 
    • Note: If the total amount is not paid, and the participant wants the remaining balance to be automatically charged later, the camp manager must add a payment plan to the order. Please see Add Payment Plan to an Existing Order
    • Note: If the participant prefers to pay manually, they can clear the balance from their online account. Please see Parent Needs to Make a Payment in Online Account
  12. Click Submit

To register a participant to a different session from the waitlist, please see the article: Transfer to Another Session from Waitlist