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Edit Registration Confirmation Email

Document Details

Article Number 000123102
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Edit-Confirmation-Email1-2

Content Details

Below are instructions to edit your event's registration confirmation email
  1. Log in to ACTIVE Works with Existing ACTIVE Passport Account
  2. Click desired event name under Your events 
  3. Click Setup  
  4. Proceed to Configure Emails Sent Out
  5. Under Confirmation email, click Edit next to Reply to email address to adjust what address participants may reply to
  6. Click Edit next to Subject to change default subject
  7. Check box next to Include registration questions and answers, additional purchase and discounts
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  1. Under Message, click Edit to upload custom header image
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  1. Review Standard email message (cannot be edited)
  • Note: Click Learn more to read about merged fields
  1. Click Add a custom message if any custom information for event or specific registration categories is necessary
  • Note: Click Add a custom message again to create another message
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  1. Under Notifications, click Edit to add or change the email address that receives registration notifications
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  1. Click Save & continue