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You can send your customers to our Consumer Help Center (http://activesupport.force.com/usersupport) or forward below articles to them for assistance with their registrations:

Create or Join a Team after Registering
Manage My Team
Team Captain Invites Team Members
Accept a Prepay Invitation
Revoke Pre-Paid Invitation
Team Captain Changes Team Password From Active.com
Team Captain - Resend Invitation Emails to Pre-paid Invitees with Pending Confirmations

Or you can use the articles in Participant Management chapter under Knowledge Base to help walk them through different tasks in their ACTIVE.com account.

	Article Number	000123169
	Article Type	Article}
	Article Link	https://support.activenetwork.com/endurance/articles/en_US/Article/Participant-Help-Articles-for-Self-Registration-Teams1-2

Participant Help Articles for Self-Registration Teams

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