You can send your customers to our Consumer Help Center (http://activesupport.force.com/usersupport) or forward below articles to them for assistance with their registrations:
Or you can use the articles in Participant Management chapter under Knowledge Base to help walk them through different tasks in their ACTIVE.com account.
- Create or Join a Team after Registering
- Manage My Team
- Team Captain Invites Team Members
- Accept a Prepay Invitation
- Revoke Pre-Paid Invitation
- Team Captain Changes Team Password From Active.com
- Team Captain - Resend Invitation Emails to Pre-paid Invitees with Pending Confirmations
Or you can use the articles in Participant Management chapter under Knowledge Base to help walk them through different tasks in their ACTIVE.com account.
