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Create a Custom Segment

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Article Number 000040901
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Create-a-Custom-Segment

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To email past and current participants that fit within a specific category, you must first create a custom segment. Click this link to get information on how to Upgrading Your ACTIVEWorks Endurance features. 

To create a custom segment, follow the steps below, after Log in to ACTIVEWorks Endurance with Existing ACTIVE Passport Account:
  1. Click PEOPLE
  2. Click Add condition 
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  1. Select Search criteria
  2. Click Search
  3. Click Save as custom segment
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  1. Input Custom Segment Name
  2. Click Save
Go to the custom segment tab to later access this custom segment.
(For example, find the registrants of a target event from a specific country)
 
AUI
To download custom segment, there are 2 locations in which you can download a custom segment into a CSV file:
  1. The People list tab:
You will find your entire database of all participants who have registered for your events. Filter and  search for your required subset of customers, and then click the Download custom segment button:
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You can then either:
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2. The Custom segment tab:
If you want to review the people in the custom segment before downloading, then simply click the custom segment name:
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This will navigate you back to the People list tab with the filters for that dataset pre-configured and the corresponding people list displayed. After reviewing the segment’s people list, click the  Download custom segment button:
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As you are reviewing a pre-saved custom segment, you can then either: