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Allow Participants to Upload Document After Registration

Document Details

Article Number 000031795
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Allow-Participants-to-Upload-a-File-After-Registration

Content Details

You may need to give participants the option to upload a permission slip, an ID or a passport picture. Below are instructions to enable the option for participants to upload documents after registration via the participant portal MyEvents.

Note: Document Management is a Premium feature. If you do not see this function in your event, your organization may use the PRO plan and need to upgrade to Premium plan by referring to Upgrading Your ACTIVEWorks Endurance features to use this feature. 
  1. On Organization Dashboard (HOME), under Your event, click an event name
  2. Click Setup
  3. Click Registration categories
  4. Click Edit next to price type
  5. Check the box for Allow participants to upload document after registration​
​User-added image
 
  1. In the Document upload area input the name of the document and select the Type and Acceptance rule
    • Type:
      • Medical Certificate
      • Licenses
      • Parental authorization
    • Acceptance 
      • Payment cleared: The participant is Confirmed and will receive a Confirmation email as soon as payment is complete.
      • Document uploaded: The participant is Confirmed, but will receive their Confirmation email when they upload their document.
      • Document approved in document management tool: The participant is confirmed, but will not receive their confirmation email until they upload a document and it is approved.
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  1. ​​​​​​​​​​​​​​​​​​​​​Press Save
Note: Once this option is enabled, participants may upload files post-registration by referring to Upload Files After Registrations (Endurance)