You may need to give participants the option to upload a permission slip, an ID or a passport picture. Below are instructions to enable the option for participants to upload documents after registration via the participant portal MyEvents
  1. On Organization Dashboard (HOME), under Your event, click an event name
  2. Click Setup
  3. Click Registration categories
  4. Click Edit next to price type
  5. Check the box for Allow participants to upload document after registration​
User-added image
 
  1. In the Document upload area input the name of the document and select the Type and Acceptance rule
    • Type:
      • ​​​​​​​Medical Certificate
      • Licenses
      • Parental authorization
    • ​​​​​​​Acceptance 
      • ​​​​​​​Payment cleared: The participant is Confirmed and will receive a Confirmation email as soon as payment is complete.
      • Document uploaded: The participant is Confirmed, but will receive their Confirmation email when they upload their document.
      • Document approved in document management tool: The participant is confirmed, but will not receive their confirmation email until they upload a document and it is approved.
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  1. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​Press Save
  • Note: Format: PDF, JPG, GIF, HEIF, HEIC, AVCI or PNG, size less than 3MB
  • Note: Once option is enabled, participants may upload files post-registration by going to http://myevents.active.com
  • Note: At present, the option to allow file upload must be enabled by support - please submit a support request to gain access to this function, this requires an upgrade now.