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Resend Confirmation Email to One Participant

Document Details

Article Number 000123509
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Resend-Confirmation-Email-to-One-Participant-2

Content Details

You can either resend the confirmation email to a participant or you can resend the email to everyone. 

Below are instructions to resend confirmation emails to an individual participant: 
  1. Click event under Your events from Organization Dashboard (HOME)
  2. Click Participants
User-added image
  1. Enter name in search box and click Search
  2. Click participant's name
  3. Click Resend Confirmation Email
User-added image
  1. Verify email address or enter new email address and click Send

Note: If Allow participant to upload file after registration option is enabled as per step #8 in Add or Edit a Price in Registration Categories, participants who register for this price type can receive registration confirmation email only after they complete the registration process and upload the documents in MyEvents portal.