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Activate Event

Document Details

Article Number 000123202
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Activate-Event-2

Content Details

Below are instructions to activate registration and publish an event on ACTIVE.com 
  1. On Organization Dashboard (HOME), under Your events, click Event name 
  2. Click Setup tab
  3. Click Activation
  4. Choose either one of below options:
  • Activate registration later to save changes, but leave registration closed for all categories and price types
  • Activate registration now or on a future date
  • Note: This will allow registrations immediately or on the date(s) selected. To apply different dates and times:
a. Check the box next to desired categories and price types
b. Click Edit
c.  Adjust End date/time
d. Adjust Start date/time
e. Click OK
  • Note: The new dates and times are visible within the Registration open and close dates box
  • Note: The End date/time should be a future date/time later than the Start date/time. If you are scheduling registration close dates only and want to keep registration open until its close date, you can pick any date in the past as Start date/time here. 
  1. (Recommended) Click Preview registration form 
  2. Check box next to Publish your event listing on ACTIVE.com
  • Note: It may take up to 24 hours for an event to appear
  1. Click Save & continue
Note: If the associated payment account for this event is wire, then registration cannot be activated until the wire payment account is approved by ACTIVE.

Note: If you have activated online registration but your event registration is still showing as closed on Active.com, or if people are receiving the message "The event you have requested is unavailable for registration at this time", see Registration Showing as Closed for troubleshooting steps.