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Participants - Transfer to Another Event

Document Details

Article Number 000123224
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Participants-Transfer-to-Another-Event1-2

Content Details

Participants can only transfer to another Event within the event organization they have registered with.

If the organization running the event is a Premium member and has allowed it within their event settings, participants can follow the below steps to transfer to a different event after logging into myevents.active.com:
  1. Locate your registration
  2. Click Change event
  3. Select the new event
  4. Select new category
  5. Click CONTINUE
  6. Verify Registration information
  1. Agree to the waiver
  2. Enter Electronic signature
  3. Click CONTINUE
  4. Click COMPLETE
Note: The option to transfer to another event is not available in MyEvents when participants are registered with a team
Note: The transfer cannot be done if the remittance accounts of the two events are different.
Note: If participant wants to transfer to another category within the same event, please refer to Participants - Transfer to Another Category
Note: Transfer does not automatically issue refunds when a participant transfers to a lower‑priced or free event/category. If you'd like to request refund for the price difference, please contact the event organizer.