Below are steps to add a new user to you Organization:
Note: Only current administrators may contact support for assistance - non-administrative users contacting support will be advised to contact an existing administrator so that he/she can send an invite, as follows
Note: Only current administrators may contact support for assistance - non-administrative users contacting support will be advised to contact an existing administrator so that he/she can send an invite, as follows
- Log in to ACTIVE Works with Existing ACTIVE Passport Account
- Click Settings (top right)
- Click User administration under Account settings
- Click Invite new user
- Enter First name, Last name, Email address, and Confirm email address
- Select role
- Select All events or Specific events for new user to access
- Click Send invitation
- A validation code will be send to your email address for security consideration
- Input the validation code and follow the system prompt to send out the invitation email
- Note: An email invitation cannot be cancelled or deleted once sent, however if the email was never received you may re-send the invitation. If your role is owner, you may delete other users even after an email invitation is accepted.
