Sessions can only be deleted if they do not have any registrations attached to them. If a session already has registrations (even cancelled ones), or has any incomplete registrations, the system will suggest you to deactivate this session instead of deleting them. Deactivated sessions will no longer be available for registrations.
To delete a session:
Note: To know who registered to the session, please see our article : Waitlist and Session Registration History Report
Note: To look for cancelled registrations, you may View and Export a Transaction Report
To delete a session:
- Under desired season, select Setup
- From menu on right, select Sessions
- Check box to left of desired session
- Click Delete
- In pop-up, click Continue
- Note: If the session has already associated with registrations (including cancelled registrations), the session name will be lightened and the Reactivate option is available under session name. Click Reactivate will re-enable registrations on this session
- Click Save and continue at bottom of page
- Note: If your website contains links directly to the deleted session, be sure to remove them.
Note: To know who registered to the session, please see our article : Waitlist and Session Registration History Report
Note: To look for cancelled registrations, you may View and Export a Transaction Report
