The figure displayed on the Dashboard is the sum of Participants, incomplete Express Registrations and pending Pre-paid Invitations. In order to retrieve these figures you will have to check the options below.
Note: If the Dashboard figure still does not match the sum of the number of registrations from the Participants tab, number of express registrations and pre-paid invitations, please Report Issue and Contact Endurance Support.
- Check number of Express Registrations
- You can access Express Registrations for an event by following the instructions in the Access Express Registration Participants and Send Email Reminder article.
- You will see the number of Express Registrations at the bottom left of the page.
- Check number of Pre-paid Invitations
- You can View and Export Pre-paid Invitations and apply a filter on Status to only consider Unassociated and Invited invitations.