Below are some instructions to reconcile the Dashboard number of registrations with the figures shown in the Participants tab and Registrations report after Log in to ACTIVEWorks Endurance.
The figure displayed on the Dashboard is the sum of Participants, incomplete Express Registrations and pending Pre-paid Invitations. In order to retrieve these figures you will have to check the options below.
Note: If the Dashboard figure still does not match the sum of the number of registrations from the Participants tab, number of express registrations and pre-paid invitations, please Report Issue and Contact Endurance Support.
The figure displayed on the Dashboard is the sum of Participants, incomplete Express Registrations and pending Pre-paid Invitations. In order to retrieve these figures you will have to check the options below.
Note: If the Dashboard figure still does not match the sum of the number of registrations from the Participants tab, number of express registrations and pre-paid invitations, please Report Issue and Contact Endurance Support.
- Check number of Express Registrations
- You can access Express Registrations for an event by following the instructions in the Access Express Registration Participants and Send Email Reminder article.
- You will see the number of Express Registrations at the bottom left of the page.
- Check number of Pre-paid Invitations
- You can View and Export Pre-paid Invitations and apply a filter on Status to only consider Unassociated and Invited invitations.
