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ACTIVE On-Site

Document Details

Article Number 000150878
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/On

Content Details

onsite-multiple-screens.png

Elevate and simplify the event weekend experience for you and your participants, while saving time and boosting revenue – all within the palm of your hand.

Use ACTIVE On-Site for:

► Dynamic Bib Assignment: Assign bibs at expo or race day by keying in the bib number or scanning the QR code. Access participants’ registration and quickly assign the next bib in your stack.
► Check-In: Scan QR codes to instantly assign bibs to participants, eliminating long lines and streamlining check-in.
► Registration: Capture last-minute registrations, ensuring volunteers can register, sign waivers, and collect payments quickly.
► Merchandise Fulfillment: Mark merchandise as “fulfilled” when picked up, so you know who has received their items and who has not.
► Waiver Management: Validate that participants have signed the necessary or have them sign digitally.
► Custom Content: Incorporate custom fields and answers, such as loyalty program details or cap colors, into the app for better participant identification during check-in and on race day.

Getting Started
  • Download ACTIVE On-Site
    • System Requirements:
      • iOS 13 through iOS 18 (iPhone & iPad)
      • Android 11 through Android 15 (Fire OS for Amazon tablet is not supported)
  • Tips & Best Practices 🆕

Manage

  • Configure ACTIVE On-Site
  • Register Participants with On-Site
  • Check-in Participants with On-Site
  • Assign Bib Numbers with On-Site App
  • Configure Waivers for On-Site
  • Identify Participants with Custom Content 🆕
  • On-Site Volunteer User Guide