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Transfer Registration to Another Person

Document Details

Article Number 000031860
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Transfer-Registration-to-Another-Person

Content Details

If the option is enabled in Enable Participant Self-edit options for MyEvents, participants will be allowed to transfer their registration to someone else. If the event director needs to transfer a participant's registration to another participant in the admin interface, they may follow the steps below: 
  1. Cancel Registration Without Refund for first participant
    • Note: Make sure no refund is issued during process
  2. Create Discount Code for second participant to register without paying
    1. Log in to ACTIVE Works with Existing ACTIVE Passport Account 
    2. Click on your event
    3. Click on the Tools tab
    4. Click Discounts
    5. Click the Create button
    6. Fill in the criteria for the discount for the second participant
      • Note: Be sure to limit the maximum number of uses to "1"