Note: This article is applicable to system standard "included t-shirt" template only. If T-shirts in your event are not created with system "included t-shirt" template, please change T-shirt size by following steps outlined at Swap or Change Purchased Items of Participants
Note: T-shirt size and other included items can only be modified by event director in Admin User Interface. Participants are not able to modify in their MyEvents portal.
Note: If the participant is on a payment plan, event director won't be able to make this change in Admin User Interface until the order is fully paid.
Below are instructions to modify items included with registration:
From Organization Dashboard (HOME), click event name under Your events
Click Participants
Search and click participant name
Click Modify T-shirts and other included items under Actions on right
Note: If no included items exist, no action may be taken on the subsequent screen
Choose new item or size, click Next to complete the process
Note: If price differences occur, you will be prompted to refund or make a payment to complete transaction on the next screen.
