Locate your browser below and follow the steps to clear cache and cookies. This is needed at times to see the most current version of a website as stored files (older versions of a site) display by default. In other words, newer/updated versions of sites may not display properly.

Google Chrome
  1. Press Ctrl+Shift+Delete
    • ​​Note: On a Mac, press Ctrl+H > Clear Browsing Data
  2. Select All time from time range to clear drop-down
  3. Check (at least) the following boxes:
    1. Cookies and other site data
    2. Cached images and files
  4. ​Click Clear data

Microsoft Edge
  1. Press Alt+X (Settings and more)
  2. Go to Settings
  3. Under Clear browsing data, select Choose what to clear.
  4. Check (at least) the following boxes:
    1. Cookies and other site data
    2. Cached images and files
  5. Click Clear now.

Internet Explorer
  1. Press Ctrl+Shift+Delete
  2. Check (at least) the following boxes:
    1. ​Temporary Internet files and website files
    2. Cookies and website data
  3. ​Click Delete

Mozilla Firefox
  1. Press Ctrl+Shift+Delete
    • ​​Note: On a Mac, in the menu bar, click on History > Clear Recent History
  2. Select Everything from time range to clear drop-down
  3. Expand Details, select (at least) the following:
    1. Cookies
    2. Cache
  4. ​Click Clear Now

Safari
  1. Go to Safari > Reset Safari
  2. Select Remove all web site data
  3. Click Reset

Note: After clearing cache/cookies, always close the browser and open a fresh instance