Clear Browser Cache and Cookies

Locate your browser below and follow the steps to clear cache and cookies. This is needed at times to see the most current version of a website as stored files (older versions of a site) display by default. In other words, newer/updated versions of sites may not display properly.

Google Chrome

1. Press Ctrl+Shift+Delete
   • ​​Note: On a Mac, press Ctrl+H > Clear Browsing Data
2. Select All time from time range to clear drop-down
3. Check (at least) the following boxes:
   1. Cookies and other site data
   2. Cached images and files
4. ​Click Clear data

Microsoft Edge

1. Press Alt+X (Settings and more)
2. Go to Settings
3. Under Clear browsing data, select Choose what to clear.
4. Check (at least) the following boxes:
   1. Cookies and other site data
   2. Cached images and files
5. Click Clear now.

Internet Explorer

1. Press Ctrl+Shift+Delete
2. Check (at least) the following boxes:
   1. ​Temporary Internet files and website files
   2. Cookies and website data
3. ​Click Delete

Mozilla Firefox

1. Press Ctrl+Shift+Delete
   • ​​Note: On a Mac, in the menu bar, click on History > Clear Recent History
2. Select Everything from time range to clear drop-down
3. Expand Details, select (at least) the following:
   1. Cookies
   2. Cache
4. ​Click Clear Now

Safari

1. Go to Safari > Reset Safari
2. Select Remove all web site data
3. Click Reset

Note: After clearing cache/cookies, always close the browser and open a fresh instance