Please check below to find the answers regarding your Tough Mudder registration:
1) How do I claim registrations? /How can I see my registration under ACTIVE.com user account?
Claim Registration in My Events
2) Transfer related questions.
3) Can I create/Join a team after registration?
Create or Join a Team after Registering
4) Can I cancel my registration?
Please contact the event director to check the refund policy.
5) How can I contact Tough Mudder?
For US and Canada customers, please visit https://toughmudder.zendesk.com/hc/en-us/requests/new
For UK customers, please visit https://toughmudderuk.zendesk.com/hc/en-us/requests/new
1) How do I claim registrations? /How can I see my registration under ACTIVE.com user account?
Claim Registration in My Events
2) Transfer related questions.
- Can I change my event date within the same weekend (i.e. Saturday to Sunday) or change event category (i.e. 5k to Classic)?
- Can I transfer my registration to a new event?
Create or Join a Team after Registering
4) Can I cancel my registration?
Please contact the event director to check the refund policy.
5) How can I contact Tough Mudder?
For US and Canada customers, please visit https://toughmudder.zendesk.com/hc/en-us/requests/new
For UK customers, please visit https://toughmudderuk.zendesk.com/hc/en-us/requests/new
