Sessions can only be deleted if they do not have any registrations attached to them. If a session already has registrations (even cancelled ones), system will suggest you to deactivate this session instead of deleting them. Deactivated sessions will no longer be available for registrations.
To delete a session:
Note: To know who registered to the session, please see our article : Waitlist and Session Registration History Report
Note: To look for cancelled registrations, you may View and Export a Transaction Report
To delete a session:
- Under desired season, select Setup
- From menu on right, select Sessions
- Check box to left of desired session
- Click Delete
- In pop-up, click Continue
- Note: If the session has already associated with registrations (including cancelled registrations), the session name will be lightened and the Reactivate option is available under session name. Click Reactivate will re-enable registrations on this session
- Click Save and continue at bottom of page
- Note: If your website contains links directly to the deleted session, be sure to remove them.
Note: To know who registered to the session, please see our article : Waitlist and Session Registration History Report
Note: To look for cancelled registrations, you may View and Export a Transaction Report
