The primary parent's email address is the address that all emails from the organization go to. This email address can be changed, even if momentarily, to avoid sending unnecessary emails to a participant. For example, if a discount is being removed, but the participant does not need to know of the removal, the email can be changed before that transaction, then changed back after. To change the primary parent's email address, follow these steps.
 
  1. Go to desired family account
  2. Under Contact Information, click Edit beside primary parent name
  3. In Email address box, enter new or "dummy" email address
    • Note: A dummy email is an email that does not actually exist, example; 123@abc.com
    • Note: Remember to change email back when done
  4. Click Save