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Cancel Registration Without Refund

Document Details

Article Number 000123201
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Cancel-Registration-Without-Refund1-2

Content Details

Below are instructions to cancel a registration without refund order payments after logging into ACTIVEWorks Endurance:
  1. Click desired event name under Your events in organization Home page
  2. Click Participants
  3. Click desired participant name
  4. Under Current Purchases, click Actions
  5. Click Cancel
Actions button
 
  1. On Cancel order page, check items to be cancelled and ensure REFUND AMOUNT is 0
User-added image
  1. Click Next to complete cancellation
Note: To know more about refund, please refer to below articles: