Camp & Class Manager Answers

Credit Balances are credits on the family's account that can be used towards new registrations or current balances on the account. These credits can be applied internally, during a registration, or from the online account.

Credits can only be added to a families account by cancelling the registration, please see Refunding to an Account Credit Balance.

Credits can be used to pay balance from your admin site and customer's online account.

From admin site: please see How to Use Credit Balance on Admin site
From customer's online account: please see How to Use Credit Balance on Participants End

If customers request to have credit refunded to them, please see Refund From Credit Balance

To remove the credit from a family account without refunding the funds, you can set an expiration date for the credit, please refer to Editing Credit Balance Expiry Date

	Article Number	000030741
	Article Type	Article}
	Article Link	https://support.activenetwork.com/camps/articles/en_US/Article/Credit-Balances

Credit Balances

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