Use these steps to edit the expiration date of a family account's credit balance.
  1. Run Credit Balance report
  2. Filter by the desired Season 
User-added image
  • Note: The Season should be one where the credit balance was refunded from. 
  1. Select the checkbox next to desired parent name, click Edit expiration date button
  • Note: The Edit expiration date option is greyed out if the appropriate season is not selected from the All seasons drop-down list.
  1. Enter a new future date
  2. Click Save
Once a credit balance expires, it no longer appears in:
  • Credit balance info of family account
  • Checkout page in internal registration (front desk registration)
  • Checkout page in online registration
  • Account balance of the family's online account