To edit credit balance expiry date, agency users can follow the steps below:
  1. Running a Credit Balance report
  2. Filter desired Season 
User-added image
  • Note: The Season should be one where the credit balance was refunded from. 
  1. Select checkbox next to desired parent name, click Edit expiration date button
  • Note: 'Edit expiration date' option is greyed out if the appropriate season isn't selected from above ' All seasons' drop-down list
  1. Enter new future date
  2. Click Save
Expired credit balance won't show up anymore in following places:
  • Credit balance info of family account
  • Checkout page in internal registration (front desk registration)
  • Checkout page in online registration
  • Account balance of family's online account