Custom question translations can be managed directly within your account settings or season setup, allowing registration forms and customer online accounts to dynamically display localized questions based on the user's selected language. The system currently supports translations for:
  • English (Australia)
  • English (Canada)
  • English (Great Britain)
  • English (New Zealand)
  • English (Singapore)
  • English (United States)
  • Chinese (Simplified)
  • Spanish (United States)
Edit Custom Question Translation in Account Settings:
  1. From Home page, click action gear on the top right-hand side
  2. Click Custom translation
  3. Select a language
  4. (Optional) Filter Season or Form
  5. Click Edit translation link
  6. Make changes as needed
  7. Click Save
Edit Custom Question Translation in Season Setup:
  1. From Home page, click Setup under desired season
  2. Click Registration forms on the right side
  3. Click Customize registration form button
  4. Click Edit next to a custom question
  5. Click Translation tab
  6. Select a language
  7. Make changes as needed
  • Note: To prevent compliance and security issues regarding consumers' personal or payment information, you cannot edit the Question label or Instructional text to include the following words or phrases: card, visa, mastercard, american express, americanexpress, cvv, ssn, social, driver's license, drivers license, driverslicense, passport.
User-added image
  1. Click Apply
  2. Click Save and continue