Upgrading Your ACTIVEWorks Endurance features

There are two options for upgrading to premium or elite features:

Option 1 - If you Log in to ACTIVE Works with Existing ACTIVE Passport Account and you don't see Upgrade your account on the far right side of the screen, visit Contact Us form to connect with support
 

1. Click Upgrade your account or skip to step 7 to get more information regarding each option 

2. Click Upgrade Now on either the Premium or Elite box

3. Click on Who will pay the registration processing fees
4. Please read the ACTIVE Network Agreement, Terms of Use and Your Privacy Rights documents by clicking on their links before continuing
5. Enter your first and last name
6. Click on I AGREE 

7. Click on the links below to get more information on each feature

• Add Multiple Languages to Your Event
• Document Management 

  1. Quickly reject and approve important participant documents like medical waivers with the Document Management Tool. 
  2. The document management tool allows you to request participants to upload important documents for specific categories or price types. 
  3. You can configure documents, Medical Certificates, Licenses, Parental Authorizations, to be required and approved prior to Registrants being sent their registration confirmation emails.
  4. To protect the privacy of your participants, only staff members with the Document management permission can access the Document management tool.
• Create a New Volunteer Event
• On-Site Best Practices Guide
• Transfer Registrant from One Event to Another (Premium Feature)
• Add Registration Form Header and Footer Image
• Set up Custom Analytics
• Create a New Email with Premium Email Tool
• CRM​

  1. Allows you to precisely segment and target your customer's.  

• Third party merchandise

  1. For organizers using third-party merchandisers to fulfill participant orders, these merchandise partners now have the ability to see more contact details for each purchaser through the ThirdParty Merchandise Report.
• Create Global Merchandise Item
• Creating New Global Discounts
• Customize Event Branding
• Create Custom User Role
• Race Pass User Guide
• Create an Event Series
• Merchandise Fulfillment

  1. Allows event staff using the On-Site mobile app to separately fulfill merchandise and check-in participants.