Customize Event Branding
The CUI branding of the registration form for your event can be customized. Below are instructions after Log in to ACTIVE Works with Existing ACTIVE Passport Account: On organization HOME page, click...
New: View ACTIVE Network Agreement
Agency user can view legal forms like ACTIVE Network Agreement, Terms of Use and Your Privacy Rights.
Check steps below: Log in to ACTIVE Works with Existing ACTIVE Passport Account Go to Settings on...
Set Up Direct Deposit (ACH) Payment Account
Below are instructions to set up direct deposit (ACH) to receive electronic payments
Note: Direct deposit accounts must be setup based on a checking account
Note: Only 2 remittance accounts with the...
"Please Enter a Valid Name On Bank Account" Error
When Set Up Direct Deposit (ACH) Payment Account, you may encounter this error when trying to enter the Name on bank account. The name you have entered is valid, contrary to the error that you have re...
Explanation of User Roles
Below are brief descriptions of the available roles you may establish for organizers within your organization. Owner: Able to access and manage all organization, event settings, data, and Email tool. ...
2024 Remittance Schedule
2024 Remittance (Payment) Schedule
Check Check payments are issued within 3 days after the end of the period. Postal service delivery times vary between 1 - 9 days. Direct Deposit (ACH) ACH payment...
Accepted Payments
Below are instructions to see what payment types are accepted on ACTIVE.com. Log in to ACTIVE Works with Existing ACTIVE Passport Account Click Settings at top right corner Scroll down to How you acce...
Switch Organization Accounts
Organizers may have access to several organizations (accounts) within ACTIVE Works Endurance. If you cannot locate a particular event after accessing an organization, you may need to switch organizati...
Upgrading Your ACTIVEWorks Endurance features
There are two options for upgrading to premium or elite features: Option 1 - If you Log in to ACTIVE Works with Existing ACTIVE Passport Account and you don't see Upgrade your account on the far right...
Delete a Custom Segment
Should you no longer need a custom segment, or if the segment was set up in error, you can delete a custom segment by following the below steps after Log in to ACTIVE Works with Existing ACTIVE Passp...
