Charity not Found in Fundraising Setup

Charity not Found in Fundraising Setup

When adding a charity to an event via Fundraising, the charity locator will search all charities within the GuideStar database.

GuideStar only lists non-profit organizations with a required Federal EIN (Employer Identification Number ) - as such, these are the only charities returned via the integrated ACTIVE Works Charity search. In other words, the list of charities are only authorized non-profit organizations found within the GuideStar database (ACTIVE's third-party partner).

If a non-profit organization is not found via a search, then that organization needs to contact GuideStar support for assistance with registration .

ACTIVE Network, LLC does not manage the GuideStar database and cannot assist with adding organizations. Once the charity has registered and is approved, it will then become searchable within the charity search function.
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