Hide or Remove Form Question from Online Registration

Hide or Remove Form Question from Online Registration

Below instructions can be used to stop form questions from showing to the public anymore:
 
  1. Open Your Event after Logging in to ACTIVE Works with Existing ACTIVE Passport Account
  2. Select Setup
  3. Select Form questions
  4. Click Edit form
  5. Locate desired question to edit > Click pencil icon
  6. Hide questions by following steps below:
    • To hide the question completely:
      1. Click Advanced settings
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  1. Under Availability, select No one
  2. Click Save to complete
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  • To hide one option of a multiple choice question:
    1. Under Response choices, locate the choice to edit
    2. Click pencil icon on the right
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  1. Select No one for Availability
  2. Click Save to complete
 
Note: Participant names and Email address are essential questions and cannot be removed.

Note: In some cases, the form questions (which are not answered yet) cannot be removed, this is by design to prevent bad data (e.g. participants answering questions in registration while Event Director is deleting them at the same time). The solution is to temporarily turn off registration before deleting the desired question as per below: 
  • Turn off registration: Event Setup Activation Activate registration laterSave & continue
  • Delete question: Event Setup Form Questions → Delete the desired question
Last Updated: 3/20/2026
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